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Internship offer

INTERNSHIP Support Technician

Reference number: ENG-LEZ-ERP-INTSHPSuppTech

Comarch France in Lille offers an evolving Support Technician internship!


After a training/integration period, you will join a dynamic team of 7 people. Your mission will be:

  • Qualification of incoming tickets
  • Handle support issues
  • Escalation of incidents to the next level
  • Be responsible for tracking and resolving tickets
  • Follow up on incidents with customers
  • Define/maintain operating/Support documents


  • With Bac +2 training, you have initial experience in IT support, you have a solution-oriented approach and a sense of teaching.
  • You like working in a team,
  • You know how to respect and apply the rules and procedures,
  • You know how to make a diagnosis,
  • You have the ability to express yourself face to face and on the telephone,
  • You are organized and rigorous,
  • You have good stress control,
  • You have a good level of English,
  • Knowledge of the world of Retail is a plus.


  • An international and multicultural working context;
  • A stimulating working atmosphere and involved teams;
  • Access to new cutting-edge technologies;
  • Possibility of teleworking up to 3 days per week;
  • Sports challenges;

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Recruitment process