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Implementation Specialist

Superoffer

Reference number: IS/IT
Milan

Comarch is a rapidly developing global provider of IT software solutions for leading large enterprises from Telco, Finance, Aviation, Retail and Oil & Gas industries. During its 20-years history, over 3000 IT projects have been successfully executed and Comarch’s software has been implemented in more than 40,000 companies worldwide. For its branch Comarch is looking for a self-driven and communicative Implementation Specialist to join the team responsible for development of its operations in the Italian region.

 

Main Responsibilities:

Assisting the customers in setting-up software systems of the company, once they are bought by them

Instructing the important workers and end-users of the company on applying the software programs and systems.

Assisting the clients in dealing with specialized and technological issues with computer software programs and systems in the company.

Meeting new customers and assisting them to assemble and put together the software systems and programs in the company. 

Giving good quality client services to the internal and external customers of the company.

Prepare analytical, technical, & testing scenario documentation, 

Handling service requests, incidents, enhancements, tasks or questions reported by clients, 

Analyze information to determine, recommend and plan installation of a new system or modification of an existing system,

 

Qualifications:

Degree in Computer Science or related field;

Strong spoken and written Italian and French skills with the ability to explain complex concepts in an understandable way

Good knowledge of English 

Able to work independently and efficiently to meet deadlines.

Detail-oriented and highly organized with the ability to multi-task and methodically track all customer interactions

Complex Problem Solving

Troubleshooting

 

What Comarch offers:

Attractive financial rewards based on performance

Personal development opportunities and training

A unique opportunity to be a part of a new branch of a global company with a very positive outlook for growth

Working environment with the advantages of being part of an international group where action-taking and ambition is rewarded.

 

To apply for this position please email your resume in English to recruiting@comarch.com or apply online.

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