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Technical Writer

Reference number: USA/CTW/1020694
Locations:
Chicago (Rosemont), Phoenix (Mesa)
If you have a talent for producing clear English texts, presenting complex topics in a simple and understandable manner, and are excellent at simplifying technical input, while being able to develop multiple content versions for different audiences from the same source material, you may be an ideal candidate for the Technical Writer role. Candidates should have an advanced understanding of computer publishing tools and be proficient in using Jira and Confluence. Apply today to become a valuable member of our team!

Candidate profile

  • Strong knowledge of written English (graduates in English philology or native speakers preferred)
  • Advanced knowledge of computer publishing software (MS Office, i.e., Word, Excel, PowerPoint, Help+Manual, Snagit, Visual Studio Code (.adoc, .xml, markdown))
  • Good understanding of open API documentation
  • Knowledge of Jira and Confluence
  • Strong communication skills
  • Ability to write clear, concise texts and present complex topics in an easily understandable way, including simplifying technical input and producing multiple content versions for specific audiences based on the same source material
  • Ability to create diagrams and visually appealing presentations
  • Focus on quality, accuracy, and attention to detail
  • Experience in creating and editing documentation and technical materials
  • Familiarity with e-learning platforms and wiki portals
  • Previous experience with loyalty management systems (a plus)
  • Previous experience in IT (a plus)

Your responsibilities

  • Communicating effectively and conducting meetings with teams, including developers, implementation specialists, sales teams, system architects, and designers, to thoroughly understand Comarch products and systems
  • Creating various types of technical and business documentation: user, integration, implementation
  • Ensuring that technical documentation—both new and existing—is accurate, up-to-date, complete, and understandable to a wide range of audiences
  • Preparing materials that meet quality standards in terms of editing, including conciseness, text style, and use of graphics
  • Creating and publishing training materials, templates, and business presentations
  • Developing system diagrams and infographics

For you

  • Competitive salary
  • 100% paid health insurance
  • 401(k) match
  • Flexible Spending Account (health, dependent, commuter)
  • Wellness Reimbursement Program
  • Exciting work in a rapidly growing department working with leading world brands
  • Opportunity to learn from leading specialists to develop professional IT career
  • Hybrid Work Model

Accommodation statement

Comarch Inc is an equal opportunity/affirmative action employer. We consider applicants without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other category protected by federal, state, or local law. Comarch Inc provides reasonable accommodations to hires with disabilities on case-by-case basis.

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