Business & Account Development Manager, Loyalty
Reference number: USA/NYBDM/1019286
Are you passionate about building strong, lasting relationships and driving customer success? If you have experience in enterprise business and a knack for developing strategic account plans, we invite you to join Comarch as a Business & Account Development Manager, Loyalty. Take your career to the next level, shape the future of the sales and loyalty industry, and make an impact with a team that values innovation and dedication. Join us in creating meaningful change!
Candidate profile
- Intellectual agility to build knowledge of the loyalty landscape in North America
- Knowledge of marketing concepts, loyalty and CRM processes and platforms required
- 5+ years of experience in business development, account management, or loyalty program management within enterprise-level organizations
- A strong understanding of customer engagement strategies and loyalty solutions
- Proven ability to analyze client requirements and translate them into actionable plans
- Excellent communication and negotiation skills with a customer-first mindset
Your responsibilities
- Collaborate and assist Department Director in the development account plans for Loyalty Marketing Platform and Solutions in North America
- Actively manage existing and new customer accounts, addressing key objectives and strategy, concerns and escalations, overall status/customer satisfaction, and new revenue opportunities
- Contribute to sourcing, engaging and growing a strong pipeline of potential opportunities
- Constantly achieve revenue, profit and customer engagement goals
- Engage in in discovery phase, meetings and contract negotiation
- Deliver in-person sales type presentations to existing customers (and potentially prospective clients)
- Research and stay updated with loyalty industry trends and insights
- Attend and actively participate in conferences and industry events
- Support development and evolution of sales, account development and management processes and disciplines
For you
Salary range information below reflects target base salary. Some positions may have an opportunity to receive an additional bonuses based on company discretions and contingent on individual performance. Actual compensation will be based on candidate’s experience, education, licensure requirements and/or skill level and will be finalized at the time of the offer.
- Base Salary Range:$106,000.00 - $172,000.00/yr., actual pay will be based on relevant qualifications and experience
- 100% paid health insurance
- 401(k) match
- Flexible Spending Account (health, dependent, commuter)
- Wellness Reimbursement Program
- Exciting work in a rapidly growing department working with leading world brands
- Opportunity to learn from leading specialists to develop professional IT career
- Hybrid Work Model
Accommodation statement
Comarch Inc is an equal opportunity/affirmative action employer. We consider applicants without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other category protected by federal, state, or local law. Comarch Inc provides reasonable accommodations to hires with disabilities on case-by-case basis.