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System Engineer

Chicago (Rosemont)
Reference number: SE/USA/1003505

We are looking for engineers - enthusiasts of new technologies, having knowledge in one of the areas: IT networks, system administration or computer equipment and office software. If you are a committed, independent and flexible person, we invite you to work in our company.

CANDIDATE PROFILE

  • Minimum Bachelor’s Degree
  • Good, general IT knowledge that allows to further develop IT skills – Linux/UNIX, Java, relational databases 
  • Strong oral and written communication skills
  • Fluency in English Proficiency
  • Able to effectively perform required tasks during shift work
  • Experience with Oracle Database 12c Enterprise Edition, Apache Tomcat, Oracle WebLogic Server, JIRA, Apache, Linux/UNIX administration, Nagios, SQL, Java EE 7, ITIL best practices, a plus

YOUR RESPONSIBILITIES

  • Assisting in leading day to day operations related to support and maintenance services for our US based clients
  • Providing first level technical support for customers (large enterprise companies)
  • Handling service requests, incidents, enhancements, tasks or questions reported by clients
  • Performing problem determination, and escalating to 2nd Line support as required
  • Reacting to alters and warnings raised by monitoring system – diagnosis, resolution and escalation
  • Working closely with Data Center team to maintain services in accordance to Service Level Agreement
  • Analyzing root cause of incidents, recommending and implementing improvements

FOR YOU

  • Personal development - You can participate in a number of specialist trainings
  • Pioneer projects for the largest companies – We are working for clients all over the world, which lead us to open numerous foreign branches
  • Friendly atmosphere - We really enjoy our integration meetings, like board games evenings, marathons, city games, bowling
  • Stable employment – Comarch have been on the market for more than 25 years
  • Business trips – If you want to travel and visit our other departments
  • Small, cosy office – We all know each other and have their own place (lack of hot desks)
  • New office from February 2019
  • Lots of integration meetings: enjoying beautiful Chicago architecture while sailing a boat via Chicago River or tasting different types of cuisine. We really like meeting cultures of our employees!

#comarch