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Business Analyst

Reference number: BA/NZ/1008561

Ready to advise Comarch’s customer in Telecommunications industry about the analysis and optimization of their processes as well as the description of IT related requirements? Apply and join our team in Auckland, New Zealand. You will focus on understanding our client’s challenges and developing solutions.


  • Degree in computer science, telecommunication engineering or related fields
  • Experience in conducting technical and business analysis with client: most important experience into modelling business processes, creating solutions and providing technical advice into possible issues
  • Knowledge MS Visio, MS Excel, BPMN, UML
  • Knowledge of requirements specification techniques (Use Cases, User Stories)
  • Good knowledge of industry standards in Telecommunications (BSS- Business Support System, OSS -Operations/Operational Support System)
  • Excellent communication and presentation skills in English
  • Analytical approach, curiosity, identifying potential problems, looking ahead
  • Teamwork skills, positive attitude, readiness to seek for solution


  • Listen, discover and actively gather customer requirements, understand business needs, refine questions and priorities
  • Effectively communicate with developers & designers to accomplish goals, develop creative solutions, verify results and quality
  • Explain results to customers, collect feedback and improvement suggestions, communicate and mediate to understand issues
  • Specify documentation requests, verify documents quality, participate in improving existing information
  • Improve analytical templates, gather lessons learned, cooperate in process improvement, develop new tools & templates
  • Provide support to Quality Assurance, Software Development and Product Teams


  • Personal development – you will learn a lot on the job and will receive an opportunity to develop your skills and knowledge via training and innovative projects
  • We empower and trust you to deliver results
  • Friendly atmosphere - We all know each other, work as a team and really enjoy our integration meetings
  • Stable employment – Comarch has been on the market for more than 25 years
  • Opportunity to be the part of innovative and disruptive project for our Customer
  • Learn Comarch BSS/OSS system capabilities, the philosophy of configuration, approach to solving problems, conducting demos
  • Participate in product evolution, introduce suggestions for improvements, functionalities and automation