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Customer Support (projects HealthCare, EDI)

Reference number: HD/IT/1010303
Locations:
Milan

We are looking for communicative person, enthusiast of working with customers to join our team in Italy. Would you like to start you adventure in IT? It is great place for you!

If you are a student and you are copleting your university career, it is a good time to start your professional career!

CANDIDATE PROFILE

  • Experience in dealing with customer requests either over the phone or in writing
  • Excellent language skills – Italian and English
  • Excellent verbal and written communication capabilities.
  • Good computer skills (MS Office, Internet)
  • Self-reliance and responsibility is required
  • Resistance to stress and ability to work under time pressure
  • Charisma and optimism in day-to-day work as well as patience, confidence and determination in the goal realization

YOUR RESPONSIBILITIES

  • Contribute to increase Comarch’s customer satisfaction
  • Receiving and processing requests from clients
  • Provide world-class support service and assistance to customers via phone, email, and our ticket system
  • Client training (web, phone and e-mail)

FOR YOU

  • Private health insurance
  • Additional pension fund
  • Personal development - You can participate in a number of specialist trainings
  • Pioneer projects for the largest companies – We are working for clients all over the world, which lead us to open numerous foreign branches
  • Friendly atmosphere - We really enjoy our integration meetings, like board games evenings, marathons, city games, bowling
  • Stable employment – Comarch have been on the market for more than 28 years
  • Small, cosy office – We all know each other and have their own place (lack of hot desks)

#comarch