Own the relationships behind some of Latin America's biggest loyalty programmes
Every time someone earns airline miles, scans a fuel card or redeems points at a retailer, there's a good chance our platform is behind it. We power loyalty programmes for many of the world's leading brands, reaching more than a billion members globally.

It's an exciting time to join. We're building AI-driven personalisation into the heart of our platform, winning in new markets and growing fast across Latin America. To keep that momentum going, we're looking for a Key Account Executive to take ownership of our most strategic customers in Brazil (and the broader LATAM region), and to turn them into long-term partnerships.

Candidate Profile

Must-have

• 3–5+ years of Enterprise B2B SaaS experience in Key Account Management / Account Management, especially with large accounts, with a proven track record of growing existing accounts.
• Confidence engaging up to C-level and VP stakeholders, effectively mapping complex enterprise buying committees across top regional industries (Retail, Financial Services, Fuel/Convenience, Travel & Hospitality).
• Data-driven and commercial mindset, using ROI, adoption, and account health metrics to drive expansion and retention.
• Hands-on experience with account strategy, leading QBRs/EBRs, and managing complex renewal cycles to mitigate churn.
• Ability to orchestrate internal account pods (Solutions Architects, Customer Success, Delivery) to deliver on commitments.
• Professional fluency in Portuguese, English and Spanish (C1+) for daily interaction with enterprise clients in LATAM.

Your responsibilities

• Own the strategy for a portfolio of our highest-value enterprise clients in Brazil and build multi-year growth plans with their leadership teams.
• Earn a seat at the table with C-suite and VP stakeholders as their trusted advisor for customer engagement and loyalty strategy.
• Find and close expansion opportunities (upsell / cross-sell) across business units, brands, and markets in Brazil and LATAM.
• Lead critical renewals and commercial negotiations to secure long-term revenue and prevent churn.
• Collaborate closely with internal teams, including Solutions Architects, Customer Success, and Global Delivery, to ensure high client satisfaction and solution value adoption.
• Shape our product roadmap by bringing the voice of Latin America's leading loyalty brands straight to our Product team.

For you

• Global Scale, Startup Soul – Experience the stability of a global powerhouse while we actively transform. We are shifting from traditional structures toward a fast-paced, agile tech mindset, giving you the chance to influence how we work
• AI-First Environment – We don’t just talk about AI; we live it. You’ll work in a cutting-edge ecosystem where AI-driven tools and Google Cloud/Workspace are integrated into our DNA to eliminate busywork and amplify your creative output
• Strategic Autonomy – We hire for brainpower, not just execution. You’ll have the mandate to challenge the status quo, make high-stakes technical decisions, and own your projects from ideation to global deployment
• Interdisciplinary Synergy – Break out of silos. You will collaborate with cross-functional elite teams, gaining a 360-degree view of the digital landscape and evolving technologies
• Boundaryless Growth – Our presence across 5 different sectors and a massive digital transformation creates a unique internal landscape. With dedicated development budgets and a commitment to internal mobility, you have the tools and the playground to define your own trajectory