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Service Desk Operator for Comarch EDI - German speakers

Lviv
Reference number: SDO/UKR/L

Would you like to start you adventure in IT? It is your opportunity to boost your career. We are looking for a communicative person, enthusiast of working with customers with positive mindset to join our team in Lviv. Sounds interesting? Just apply!

CANDIDATE PROFILE

  • Minimum bachelor degree or last year students (4th or 5th year) are welcome
  • Good computer skills (MS Office)
  • Experience in customer service is essential
  • Good knowledge of German
  • Communication skills
  • Availability
  • Self-reliance and responsibility
  • Resistance to stress and ability to work under time pressure

YOUR RESPONSIBILITIES

  • Receiving and processing the requests (answering phone calls and e-mails) from clients using EDI (Electronic Data Interchange) and CRM (Customer Relationship Management) systems
  • Phone service such as client training
  • First line support for clients using EDI and CRM

FOR YOU

  • Personal development - You can participate in a number of specialist trainings
  • Pioneer projects for the largest companies – We are working for clients all over the world, which lead us to open numerous foreign branches
  • Friendly atmosphere - We really enjoy our integration meetings, like board games evenings, marathons, city games, bowling
  • Stable employment – Comarch have been on the market for more than 25 years
  • A modern office in the city center (near cafes and restaurants)
  • Projects for a well-known companies as METRO, Leroy Merlin, PEPSICO

#comarch

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