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Service Desk Operator for Comarch EDI - German speakers

Lviv
Reference number: SDO/UKR/L

Would you like to start you adventure in IT? It is your opportunity to boost your career. We are looking for communicative person, enthusiast of working with customers with positive midnset to join our team in Lviv. Sounds interesting? Just apply!

CANDIDATE PROFILE

• Minimum bachelor degree or last year students (4th or 5th year) are welcome
• Good computer skills (MS Office)
• Experience in customer service is essential
• Good knowledge of German
• Communication skills
• Availability
• Self-reliance and responsibility
• Resistance to stress and ability to work under time pressure

YOUR RESPONSIBILITIES

• Receiving and processing the requests (answering phone calls and e-mails) from clients using EDI (Electronic Data Interchange) and CRM (Customer Relationship Management) systems
• Phone service such as client training
• First line support for clients using EDI and CRM

FOR YOU

• Personal development - You can participate in a number of specialist trainings
• Pioneer projects for the largest companies – We are working for clients all over the world, which lead us to open numerous foreign branches
• Friendly atmosphere - We really enjoy our integration meetings, like board games evenings, marathons, city games, bowling
• Stable employment – Comarch have been on the market for more than 25 years
• Small, cosy office – We all know each other and have their own place (lack of hot desks)

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