System Engineer – CLM 

We are looking for engineers - enthusiasts of new technologies, having knowledge in one of the areas: IT networks, system administration or computer equipment and office software.

Would you like to start you adventure in IT? It is a great place for you!

CANDIDATE PROFILE

• Minimum Bachelor’s Degree
• Good general IT knowledge, that allows to further develop IT skills – Linux/UNIX, Java, relational databases 
• Strong oral and written communication skills
• Excellent spoken and written English + Portuguese
• Able to effectively perform required tasks during shift work
• Experience with Oracle Database 12c Enterprise Edition, Apache Tomcat, Oracle WebLogic Server, JIRA, Apache, Linux/UNIX administration, Nagios, SQL, Java EE 78, Elastic Stack (Kibana) ITIL best practices, is a plus

YOUR RESPONSIBILITIES

• Assisting in leading day to day operations related to the support and maintenance services for our Brazilian based clients
• Providing first level of technical support for customers (large enterprise companies)
• Handling service requests, incidents, enhancements, tasks or questions reported by clients
• Performing problem determination, and escalating to the 2nd Line support as required
• Reacting to alters and warnings raised by monitoring system – diagnosis, resolution and escalation
• Working closely with Data Center team to maintain services in accordance to the Service Level Agreement
• Analyzing root cause of incidents, recommending and implementing improvements

FOR YOU

• Personal development - You can participate in a number of specialist trainings
• Pioneer projects for the largest companies – We are working for clients all over the world, which lead us to open numerous foreign branches
• Friendly atmosphere - We really enjoy our integration meetings, like board games evenings, marathons, city games, bowling
• Stable employment – Comarch have been on the market for more than 25 years
• Business trips – If you want to travel and visit our other departments
• Small, cosy office – We all know each other and have their own place (lack of hot desks)