Loyalty Program Specialist

We are looking for an entrepreneurial, dynamic, ambitious person who is able to take initiatives and create new business opportunities in Brazil. Do you enjoy helping customers find solutions to complex problems? Are you passionate about technology and innovation? Join us as Loyalty Program Specialist.

CANDIDATE PROFILE

• Master’s Degree (preferably in Business, Marketing or IT)
• Minimum 2 years of Consulting, Marketing, IT or B2B sales experience preferably working with large organizations
• Fluent in Portuguese, communicative, customer-focused, success-oriented
• Advanced in English, with working experience
• Must have strong initiative, be results-oriented
• Problem solving attitude and strong analytical & technical skills
• Willing to accept responsibility and to work under pressure
• Good presentation skills
• Good understanding of CRM strategies and software, loyalty programs, gamification, engagement techniques, big data, customer experience, UX, mobile apps and others
• Strong customer relationship skills, problem resolution and improved efficiencies and productivity
• Charisma and optimism in day-to-day work as well as team-spirit, patience, confidence and determination in the goal realization
  

YOUR RESPONSIBILITIES

• Close cooperation with clients in order to translate business requirements into loyalty program rules, processes and configurations
• Contribute to develop marketing campaign calendars and execute digital campaigns
• Coordination of external contractors and marketing service suppliers
• Cooperation with Comarch Software Product team with regards to application configuration and enhancements
• Configuration of loyalty management application
• Testing of configured rules in the system to assure business requirements compliance
• Analysis of the loyalty program performance

FOR YOU

• Personal development - You can participate in a number of specialist trainings
• Pioneer projects for the largest companies – We are working for clients all over the world, which lead us to open numerous foreign branches
• Friendly atmosphere - We really enjoy our integration meetings, like board games evenings, marathons, city games, bowling
• Stable employment – Comarch have been on the market for more than 25 years
• Business trips – If you want to travel and visit our other departments
• Small, cosy office – We all know each other and have their own place (lack of hot desks)
• Private medical insurance after a trial period