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Senior Business Solutions Manager

Reference number: SBSM/USA/1008576
Chicago (Rosemont), New York, Phoenix (Mesa)

As a Business Solution Manager, you will be responsible for providing presales technical and functional support to prospective clients for Comarch’s CRM & Marketing software solutions.
The CRM & Marketing Suite consists of loyalty marketing, campaign management, analytics and gamification software solutions. You will strategically design software solutions to align with clients’ business objectives and goals to drive sales.


  • The candidate should have at least a Bachelor’s Degree in one of the following: Computer Science, Business Management, Marketing, Sales or related field, or equivalent work experience in sales or consulting in the software/IT industry
  • 5-7 years experience working in a software consulting or the client-facing role (e.g. client manager, sales consultant)
  • Experience in the loyalty marketing or analytics software industry a plus
  • Experience in application solution architecture a plus
  • Strong and confident with presentation and demonstration skills
  • Excellent written & oral communication skills
  • Self-motivated and able to work independently and under pressure
  • Proficiency in Word, Powerpoint, Excel required


  • Consult with prospective clients on their needs and recommend the appropriate Comarch loyalty solutions
  • Gather customer business, functional and technical requirements
  • Analyze the existing client environment
  • Propose the appropriate solution
  • Understand and articulate advanced product features and benefits of Comarch solutions
  • Perform presentations and demonstrations of Comarch’s CRM & Marketing software solutions to prospective clients to show how Comarch’s solutions fulfill the client’s requirements
  • Create and coordinate responses to RFPs, RFIs, and most client-facing materials during the sales process
  • Coordinate distributed IT teams to gather all required information needed
  • Actively maintain deep knowledge and continued learning in designated product areas including: Comarch's current product offerings, hosting and technical architecture, Comarch product demos, Future/roadmap enhancements, Case studies of reference accounts
  • Competitive offerings (e.g. Aimia, LoyaltyOne, Kobie Marketing, Epsilon, Oracle)
  • Actively participate with business development activities
  • Attend conferences and trade shows to find new clients and learn about loyalty marketing, campaign management, analytics and gamification solutions
  • Monitor loyalty industry specific trends and IT innovations
  • Relate new or in-demand product features to the product team for roadmap ideas
  • Be willing to travel domestically and internationally (up to 20% travel required)


  • Personal development - You can participate in a number of specialist trainings
  • Pioneer projects for the largest companies – We are working for clients all over the world, which lead us to open numerous foreign branches
  • Friendly atmosphere - We really enjoy our integration meetings, like board games evenings, marathons, city games, bowling
  • Stable employment – Comarch have been on the market for more than 25 years
  • Business trips – If you want to travel and visit our other departments