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Internship offer

Technical Support Consultant Intern

Reference number: TSCI/KRK/003
Locations:
Dubai

An internship at Comarch is a great opportunity to gain experience while working on real projects. Our programs give you the opportunity to cooperate with professionals, enthusiasts and people with similar interests.


CANDIDATE PROFILE

  • Higher education in IT, Telecommunication, Electronics, or Computer Science
  • Fluent English for daily contact with clients
  • Strong communication skills, open-mindedness, and eagerness to learn
  • Nice to have:
    • knowledge about telecommunication networks and technologies (GSM / UMTS / LTE, ATM, SDH, PDH, IP / Metro, xWDM, Microwaves)
    • knowledge of development technologies (svn, git, jenkins)
    • being familiar with:
    • Linux based OS (commands, administration)
    • SQL
    • Oracle database
    • IP networks
    • monitoring tools (grafana, zabbix, icinga, etc.)

RESPONSIBILITIES

  • Diagnose and resolve tickets with the assistance of more experienced employees
  • Record tickets and handle ticketing systems
  • Handle standard changes to system configuration
  • Provide technical support to customers
  • Provide ongoing support regarding system operation
  • Provide training and give presentations
  • Work with programmers who maintain systems
  • Prepare reports and summaries on customer support
  • Create and update documentation

FOR YOU

  • Mentor care: implementation of an IT project under the supervision of specialist
  • Renumeration: we value your contribution to the project
  • Certificate of completion of the internship – you can include it in your CV
  • Flight organised and covered by the company
  • Accommodation