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Loyalty Strategy Consultant

Reference number: USA/LSC/1019293
Locations:
Phoenix (Mesa)

We are currently seeking a dynamic and motivated Loyalty Strategy Consultant to join our team in the USA. The successful candidate will be responsible for working closely with clients to understand their business needs, identify opportunities for improvement, and develop and implement tailored solutions. If you're passionate about loyalty programs, customer-centric solutions, and have a deep understanding of software supporting sales, we want to hear from you!

Candidate Profile:

  • Bachelor’s Degree
  • 3-5 years’ experience working in management marketing & consulting (Loyalty Strategy, Marketing)
  • Knowledge of software supporting sales and loyalty programs
  • Experience with data-driven (CRM, online/offline media, email/SMS/push) marketing
  • Proven achievements in creating data-driven strategies and solutions to support customer business objectives
  • Must possess strong customer-facing presentation and demonstration skills
  • Strong communication and interpersonal skills
  • Ability to organize own work

Your Responsibilities:

  • Serve as a client account expert regarding loyalty and offers strategy, digital marketing, member communication, and overall CRM
  • Advising clients on how to optimize their customer value proposition through elaboration of customer strategy, loyalty program concepts, member experiences, and member journeys
  • Coordinate with clients and internal teams to ensure program and business requirement capabilities are met
  • Heavy focus on loyalty strategy, omnichannel communication, and marketing (Email, SMS, push) for current clients, propose needed changes and adjustments to ensure program success
  • Ensure project delivery timelines are accurate, achievable, and delivered in a timely manner for the program to meet objectives
  • Continuously monitor current industry trends and changes and adjust customer propositions accordingly
  • Serve as a company representative during trade shows, customer and internal events, and functions

For You:

  • Competitive salary
  • 100% paid health insurance
  • 401(k) match
  • Flexible Spending Account (health, dependent, commuter)
  • Wellness Reimbursement Program
  • Exciting work in a rapidly growing department working with leading world brands
  • Opportunity to learn from leading specialists to develop a professional IT career
  • Hybrid Work Model

Accommodation Statement:

Comarch Inc is an equal opportunity/affirmative action employer. We consider applicants without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital, or veteran status, or any other category protected by federal, state, or local law. Comarch Inc provides reasonable accommodations to hires with disabilities on a case-by-case basis.

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