Senior Director of Loyalty Sales and Account Management
Reference number: USA/LSAM/1020482
Locations:
Chicago (Rosemont)
If you are no stranger for loyalty platforms, have gained experience managing sales teams for enterprise sales and you are willing to create and execute outbound sales strategies, qualify, develop inbound leads, and oversee account management, join Comarch as our Senior Director of Loyalty Sales and Account Management. Develop your professional career and shape the sales and loyalty industry with us!
Candidate Profile
- Bachelor's degree in Business, Sales, Product Marketing, or similar discipline, MBA preferred
- 7+ yrs. of experience in sales, product management and marketing or business operations required
- 5+ yrs. of sales team supervisory management experience
- 3+ yrs. of recruiting, interviewing and hiring professional, experienced B2B sales professionals
- Broad business development and budget management skills required
- Requires high level interpersonal skills to influence stakeholders and build a consensus that benefits the organization
- Experience in strategic business planning and execution required
- Proven understanding of fundamental product management and marketing principles; must be adept at driving decision-making and at driving decision-making and progress toward long-term goals and objectives
- Travel: up to 50%
Your Responsibilities
Sales Team Management & Revenue Optimization
- Establish and leverage new industry partnerships to align with identified target groups in order to drive new business
- Responsible for fostering client engagement with the Comarch Loyalty Management solutions and ancillary services needed for enterprise loyalty projects (e.g., Comarch Campaign Management, Managed Services, Comarch Business Intelligence), by guiding the sales team in defining strategic sales objectives to achieve agreed-upon business plans as confirmed with Comarch Inc. CEO and key stakeholders within Comarch HQ
- Monitor and analyze sales team performance against established KPIs and financial targets to ensure alignment with revenue goals, identifying areas for improvement and implementing corrective actions as necessary
- Provide comprehensive oversight to achieving sales targets by securing a robust pipeline of prospective clients across all product lines utilizing such tactics as: direct outreach; networking; third-party tools and partnerships; established campaigns and strategies implemented by the Marketing Team
- Serve as an account manager for Comarch Loyalty Management customers, proactively managing existing accounts to address key objectives, client concerns, and overall status
- Identify and pursue new business opportunities with existing clients, leveraging strong relationships and a deep understanding of client needs
- Respond to RFPs, RFIs, and other forms of requests for Loyalty products and services
- Lead presentations of Loyalty products and solutions to the clients
- Monitor market trends in the United States
Cross-functional Collaboration
- Collaborate with Marketing Team to formulate and execute optimal sales strategies
- Responsible for the optimal utilization of HR to assure organization efficiency and effectiveness. Approves recommendations for changing roles, or team configurations in order to maximize revenue generation and productivity
- Partner with HR to develop and maintain recruiting, hiring and staff training plans focused on developing critical competencies
- Establish and maintain communication with all levels of hierarchy to ensure positive working relationship and productivity
People Management Responsibilities
- Provide guidance and support the team members to foster a positive work environment. Address any pending issues and foster collaborative problem solving. Promote professional growth and development of individuals and the team through coaching and development activities
- Oversee the daily activities of the Comarch Loyalty Management Sales & Consulting (4 FTE+), including conducting performance reviews and facilitating employee development initiatives
- Assure standardized and consistent performance measurement and management to track progress towards financial goals
- Assign inbound leads and target accounts to Comarch Loyalty Management sales team
For you:
- Competitive salary
- 100% paid health insurance
- 401(k) match
- Flexible Spending Account (health, dependent, commuter)
- Wellness Reimbursement Program
- Exciting work in a rapidly growing department working with leading world brands
- Opportunity to learn from leading specialists to develop a professional IT career
- Hybrid Work Model
Accommodation statement:
Comarch Inc is an equal opportunity/affirmative action employer. We consider applicants without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other category protected by federal, state, or local law. Comarch Inc provides reasonable accommodations to hires with disabilities on a case-by-case basis.