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Solution Consultant (Global Markets – Loyalty/MarTech)

Reference number: BC/U/1019995
Locations:
Krakow, Warsaw

Join our Global Markets team as a Solution Consultant. Your main mission will be to drive business development through excellence in technical and business pre-sales. In this role, you will become the bridge between our commercial teams and advanced product capabilities, with a particular focus on loyalty and Customer Engagement solutions. We are looking for a strategic partner for the sales department who deeply understands the loyalty systems market and can confidently design ecosystems that win enterprise client contracts.


Candidate profile

  • Proven Success in Pre-Sales / Solution Consulting: Minimum 3 years of experience in a product company (SaaS), software house, or technology consultancy in a dedicated pre-sales, solution architect, or technical sales role
  • Deep Domain Knowledge in Loyalty & MarTech: A solid understanding of loyalty program mechanics, CRM systems, marketing automation, or customer data platforms (CDP)
  • Enterprise-Level Presentation Skills: Ability to freely conduct meetings, simplify complex technical architectures, and pitch business value to both technical (IT) and business (Marketing/Board) departments
  • Analytical Thinking and Problem-Solving Mindset: Experience in mapping business processes and designing solutions for complex, multi-market ecosystems (retail, e-commerce, or travel)
  • Global Mindset and Language Skills: Fluent English (minimum C1) in speech and writing – the work is conducted exclusively in international markets. Any additional language will be an asset

Your responsibilities

  • Pre-Sales Process Management: Acting as a key technical and functional expert during the discovery, qualification, and proposal preparation stages for global enterprise clients.
    Solution Architecting: Translating complex client business requirements into scalable loyalty programs, reward structures, and customer engagement processes using our product suite
  • Product Demonstrations (Demos): Preparing and conducting personalized, value-driven product presentations and Proof of Concepts (PoC) that address the specific challenges of global brands
  • RFI/RFP Responsibility: Creating and substantively managing functional and technical responses in RFI/RFP documents, ensuring our competitive advantage in the loyalty area is clearly articulated
  • Consultative Selling: Partnering with Account Executives to build trust with C-level stakeholders, demonstrating how our platform increases Customer Lifetime Value (CLV)
  • Market Feedback: Gathering insights and conclusions from sales processes to influence our product roadmap and ensure our loyalty solutions remain globally competitive

For you

  • Private medical care (Allianz) – access to specialists and diagnostics for you and your loved ones
  • Cafeteria system – choose full funding for a Multisport card or allocate funds toward culture, leisure, sports, or shopping
  • Hybrid work model – available after the onboarding period (2 days remote, 3 days from the office)
  • Advanced tools – access to AI tools and Google Workspace
  • Professional growth – clear career paths across expert, technical, business, and managerial roles
  • Individual training plan and access to conferences
  • Friendly atmosphere – integrated teams and a great culture fostered through social events and local community initiatives
  • Active lifestyle – opportunity to participate in events promoting health and physical activity

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